We refund 3% of payment if server down for 1 hour due to any hardware or network fault not due to software fault. It is maximum upto 50% of payment.

Any Signs of SCAM are grounds for account cancellation without refund.

All Servers provided with burned IPs and Burned domains are not refundable.

For Automated memberships we allow cancelling the account before the renewal date. once server is renewed is only 50% refundable if made within first days of renewal.

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